Shipping Policy

Shipping Policy

Thank you for shopping with callecap. We aim to process and ship all orders as quickly as possible.

If you have any shipping questions, please contact:
callecap@oneservice.online

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not processed on weekends or holidays.

During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times may vary depending on location.

Typical delivery times:

United States:
7–15 business days

International Orders:
10–20 business days

Please note that delivery times are estimates and may be affected by customs clearance, carrier delays, or other unforeseen circumstances.

Shipping Fees

Shipping fees will be calculated at checkout based on your delivery location and order details.

From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow a few days for tracking information to update.

Incorrect Address

Please ensure your shipping address is correct when placing an order. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package appears delayed or lost in transit, please contact us and we will assist you in contacting the shipping carrier.

Contact Us

If you have any questions about shipping, please contact:

callecap@oneservice.online